Frequently Asked Questions
What leasing options are available?
6 - 15 months.
Can I request a specific apartment & can an apartment be held?
Yes, you can choose your specific apartment unit by going to our website > Floor Plans. Each floor plan will list the units available.
Is there an application fee?
The non-refundable application fee is $50 per person 18 and older.
Is there a security deposit and is any of it refundable?
We are a zero deposit community. You can pay a small monthly fee each month to "waive" the deposit. Alternatively, you may pay a refundable cash security deposit, starting at 100% of one month's rent.
When is rent due and how can I pay? Are there late fees? Is there a grace period?
Rent is due on the 1st of every month. If rent is unpaid by 11:59 PM on the 3rd day of the month, late fees will apply.
Are utilities included?
Residents are responsible for their own electricity. Trash, water/sewer, and gas are billed by the property.
Is renter's insurance required?
Renter’s insurance required and is available through our community for $20 per month (covers $100,000 liability and $5,000 personal contents). Alternatively, you may elect to obtain your own renter’s insurance policy.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No.
What happens if I need to move out before my lease expires?
We do not allow early terminations.
Do you accept co-signers?
Yes.
What are the hours of the clubhouse?
Monday - Friday 8:30 am - 5:00 pm; Saturday 10:00 am - 5:00 pm
What are the hours for the fitness center?
Monday - Friday 8:30 am - 5:00 pm; Saturday 10:00 am - 5:00 pm
What are the hours for the pool? Is it open seasonally?
The pool is open during the summers from Memorial Day weekend - Labor Day weekend. The pool is closed on Mondays. Pool hours are 10 am - 10 pm.
What are the hours for the business center?
The business center is accessible as long as the leasing office is open. Hours are Monday - Friday 8:30 am - 5:30 pm and Saturday 10:00 am - 5:00 pm.
What are the hours of the laundry facility?
The laundry facilities are open 24/7.
Are there community quiet hours?
Quiet hours are from 10 pm - 7 am.
Do you offer valet trash service and/or recycling?
No.
Are apartments cable ready? If so who is the provider? Is there a separate charge?
You are responsible for your own internet. We offer fiber internet through Vexus and regular internet through Plains or Optimum.
Do you have package lockers/how do I get my packages?
Packages are delivered to resident's doors.
Are BBQ grills available? What kind of grills do you have?
We have charcoal grills for resident use as well as a propane grill by the main pool.
Is there laundry on-site?
Yes, we have 4 laundry facilities on site.
What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?
Smoking is prohibited inside the apartment units and within 20 feet of the buildings.
I need maintenance/emergency maintenance. Who do I contact?
Regular maintenance requests must be entered in our ResidentPortal app. For emergency maintenance, you can call the office number.
Do you allow pets? What is the pet policy?
We are a pet-friendly community. Refer to our pet policy here.
What is the parking situation?
We have abundant resident parking that is first-come, first serve.
What is the policy for guest parking?
Guests may park in our parking lot and on the street.
Do kitchen sinks have a garbage disposal?
Yes.
Do apartments have dishwashers?
Yes.
Does the apartment come with a microwave?
No.
What type of flooring do the apartments have?
Vinyl plank and carpet.
Are the apartments furnished?
No.
What kind of kitchen appliances are in the apartment? Are stoves gas or electric?
Electric stove, oven, refrigerator, dishwasher.
Are washers and dryers available? Are they in the apartment? What kind?
Most of our units do not have a washer/dryer connection. We have 3 units with a washer/dryer connection.
Is there a bathtub or just a shower? Are they together or separate? Is there a separate shower? Is there a garden tub?
Our apartments have a bathtub/shower combination.
Do the apartments have air conditioning?
All of our apartments have air conditioning.
Is the apartment set up for working remotely?
As long as you have dedicated internet service, you should be able to work remotely from the comfort of your apartment home.
